Canceling your subscription

We’re sorry to see you go and hope you’ll come back soon! Meanwhile, if this has to be the end, here’s how you can cancel your paid plan:

  1. Click on Accounts, under your username/avatar at the top right of Tracker.

  2. Click Manage Account for the account you wish to cancel.
    The 'manage account' button on the accounts page

  3. You will now be on your Plans & Billing page. Scroll own to the Cancel Your Tracker Subscription section, then select the Click here to cancel your subscription. link.

  4. The cancel flow will walk you through archiving your projects and downgrading your account to the Free plan.

Deleting your account

If you’d like to stop using Tracker completely, and remove all projects/data and billing information, please follow the steps listed in Deleting your account.

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Payments and payment methods