Steve Lichtenstein • Monday, October 10, 2016 • Community

Case Study: TINT

With clients as diverse as Wimbledon, Krispy Kreme, and Bad Girls Club, TINT is reimagining how companies present their social media content. From their charming offices in San Francisco’s Mission district, we talked with CTO Nikhil Aitharaju about how the content-marketing platform got started, the evolution of social media, and getting their agile sea legs. Read more...

Matt Heidemann • Tuesday, September 27, 2016 • Updates

Universal Links in iOS 3.4

Universal links are now supported! Story, epic, and comment links will now open automatically in Tracker. “Open in App” web interstitials are a thing of the past. Read more...

Poornima Vijayashanker • Tuesday, September 20, 2016 • BuildTV

How to Handle the Great Problem of Growth

What’s the best problem to have, hands down? Most people would say growth. And I’d agree 100%. But it’s not as rosy as you’d imagine. Whether you’ve gone from a five-person garage startup to a 15-, 50-, or 500-person team, there will be some challenges. Read more...

Matt Heidemann • Wednesday, September 14, 2016 • Updates

State Previews on Story Links

Story links provide a lightweight way of referencing a story in another story. Simply copy the story ID or story URL and paste it into a description, comment, or tasks. These story links now show you a visual preview of the story’s state. Read more...

Drew McKinney • Friday, September 9, 2016 • Productivity

Velocity is a Measure of Pace, Not Productivity

When we first introduced Pivotal Tracker Analytics, we put a big Send us Feedback! button at the top of the screen. And to our delight, it worked! We received lots of feedback from customers all over the world. The requests were extremely varied, but one request we heard frequently stood out amongst all the others. With 22% of all customer requests, reporting on points completed (or velocity) per individual developer was by far the most requested feature. Read more...

Matt Heidemann • Wednesday, August 31, 2016 • Updates

Updates to Sign In

The Remember me option is gone, but you haven’t been forgotten… After you sign in, you will remain signed in when the browser restarts. You now need to explicitly sign out before closing your browser, to not be “remembered.” Also, after seven days of inactivity in Tracker, you will be automatically signed out. Read more...

Dan Podsedly • Wednesday, August 10, 2016 • Updates

Reply to Comments with @ Mentions

Last month, we made it so that clicking on a story comment notification (either in the app or in email) took you directly to the comment in which you’d been mentioned. “That’s great and all,” we hear you saying, “but replying to that comment can be a bit painful when you’re trying to keep everyone already @ mentioned in the conversation.” Fair point! Hold onto your horses, because now you can quickly reply to everyone who’s part of a comment thread with one click. Read more...

Poornima Vijayashanker • Wednesday, July 27, 2016 • BuildTV

How to Rescue Yourself From a Risky Setback

Did you ever take a risk and then realize, “OMG, I am in too deep?” But by the time you realized it, it was too late. There was no time for a do-over. You were stuck and really the only logical thing to do next was to throw in the towel and call it quits. Or was it? Read more...

Matt Heidemann • Wednesday, July 6, 2016 • Updates

Comment Links

Tracker’s notifications let you stay on top of story conversations as they evolve, whether you’re in the app or in your email inbox. Now when you click a comment or mention notification, Tracker highlights and takes you directly to that comment. Read more...

Lisa Crispin • Tuesday, July 5, 2016 • Productivity

Tracker and Cross-Functional Teams: Where Do You Fit In?

It takes a village to deliver a great software project. Tracker’s workflow accommodates a developer’s perspective well, but there can be many actors involved in delivering a feature. You’ll use Tracker differently and get different benefits depending on your role and competencies. Read more...

Poornima Vijayashanker • Wednesday, June 29, 2016 • BuildTV

How to Prepare to Strike Out on Your Own and Pursue Your Creative Calling

Have you contemplated leaving the comforts of a company to strike out on your own to pursue a creative calling? Perhaps you have an idea for a product or service. While there’s a strong pull to pursue it, hesitation maybe holding you back. You’re worried about being good enough, attracting customers and clients, and how to make it all come together to find fulfillment, while at the same time tending to the practical side of things like paying the bills! Read more...

Freyja Spaven • Tuesday, June 14, 2016 • Productivity

Use Raygun and Pivotal Tracker Together for Better Project Management

Raygun pulls detailed diagnostics on any errors affecting your users right down to the line of code, and automatically allocates them to a team’s story inside Tracker. Discover errors well before your users experience them, and if errors do fall through the cracks, Raygun pulls the information on the users affected so you can swiftly and professionally send a follow-up email.  Read more...

Poornima Vijayashanker • Tuesday, May 24, 2016 • BuildTV

How Practicing Creative Confidence Can Help You Embrace Risk

For the past few weeks, I’ve been writing about personal advancement. I started out by posing the question: Are you asking for permission to advance? This was followed by: Are you in a culture that values enforcement or empowerment? Then last week I wrote about why we don’t go after what we want. Read more...

Steve Lichtenstein • Wednesday, May 18, 2016 • Productivity

Building a Great API: Lessons Learned from Working with Dozens of REST APIs

One of the most popular features of Bugsnag is the integrations with the other tools and services your team uses. The integrations with issue trackers, team notification, chat, and alerting tools provide information to your team on errors as they happen so they can take the necessary action to get them fixed. Read more...

Joanne Webb • Monday, May 9, 2016 • News

Help is Here!

We’ve always focused the bulk of our attention on making Tracker a straightforward—yet powerful—tool to help you deliver fine software. It’s grown into quite the precocious 10-year-old as a result though, and we felt it was about time to tackle Tracker’s 180 FAQ collection. We’ve revamped all of our help material and put it into one glorious, easily searchable spot. Here it is—the new Tracker Help Center. Read more...

Steve Lichtenstein • Tuesday, May 3, 2016 • Community

Case Study: ZOLA Electric

ZOLA Electric is on a mission to make distributed renewable energy accessible for all. They know that clean, affordable, reliable solar energy improves education, health, employment and environmental outcomes. We spoke with CIO Thor Muller about their logistics, challenges, and how Tracker helps with both. Read more...

Matt Heidemann • Wednesday, April 20, 2016 • Updates

Replace Owners and Requesters on Multiple Stories

There’s a brand-new addition to the Bulk Actions menu when you select multiple stories: people! From here, you can easily replace the requester or owners on a bunch of stories. Rather than opening every story to make the changes individually, you can now do it in one spot. Read more...

Poornima Vijayashanker • Wednesday, April 20, 2016 • BuildTV

Why Bosses and Employees Should Practice Radical Candor

Raise your hand if you’ve ever had a boss you just didn’t quite get along with. Both of mine are reaching for the stars. ;) I always thought it was just me…until one day I met up with a previous boss I had, who saw all the work I had done since leaving the company and told me, “Wow, we were really holding you back!” That statement was vindicating. Read more...

Drew McKinney • Monday, April 18, 2016 • Productivity

How Customer PMs Helped Us Design Tracker Analytics v1

Of all of our customer requests, improved reporting and analytics is one of the most popular, consistently ranking near the top of the most requested features on our marketing and exit surveys. Read more...

Matt Heidemann • Tuesday, April 12, 2016 • Updates

Collapsed Commits

Commit activity on a story can sometimes take over the conversation and make the activity stream unwieldy. No one likes to sift through seemingly endless commits to find what they need. Read more...