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Charlie Springer
Productivity

Tracker Screencast: How Many Ways Can You View a File Attachment?

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This screencast covers a lot of bases. Check it out to see file attachments and full page story view in action! There are a couple ways to attach files. Drag them into an open story or press the paper clip button, and don’t forget, you can drag in multiple files at once! Click the cogwheel to download or delete the image. The same rules apply in full page story view. Read more...

Dan Podsedly
News

Tracker Now on CloudFront

For the third time this week, we experienced more CDN issues this morning, causing images and CSS to not load properly for users in places like Toronto, New York, and others. We did everything we could to get our CDN provider to resolve the issue, but at the same began investigating other options. Read more...

Dan Podsedly
News

More Trouble with the CDN

We’re getting more reports this morning from customers who are unable to load Pivotal Tracker images/css. We were optimistic that this was resolved by CDNetworks yesterday afternoon, but clearly that seems to not be the case. Read more...

Dan Podsedly
News

Update on Todays CDN Issues

At around 3pm Pacific today, we finally received word from our CDN provider that traffic had been rerouted around the “node” causing today’s problems for users in certain locations (manifesting as slow or failed loads of images and stylesheets). The change may have taken some time to propagate to everyone, but at this point the issue should be resolved. Read more...

Dan Podsedly
News

Problems with Our CDN

As some of you have (painfully) noticed, we’ve been having problems with our CDN (content distribution network), causing slow or failing loads of certain Tracker “assets” including images and style sheets. This is affecting users in certain locations only: over the weekend it was South America and certain US cities, while this morning it seems to be mostly the east coast and parts of Canada. Read more...

Charlie Springer
Productivity

Tracker Screencast: Project Tabs

I seem to discover new things in Tracker all the time. After looking over the shoulder of someone on the dev team and seeing all their projects in “tabs” on top of their current project, I scratched my head thinking, “When do I get that!?” Is this a new feature or secret “developer only” mode? Upon closer inspection, it’s just another one of those hidden gems in Tracker preferences. Read more...

Ronan Dunlop
Integrations

Airbrake: The Art of Fingerpointing

Airbrake is a great tool for identifying errors generated by other apps all in one place. I guess if you’re the offending app you might call it a rat, snitch, stool pigeon or fink, but to the rest of us it’s the canary in the coal mine that can save your butt. Read more...

Marlena Compton
Productivity

Tracker on the Agile Continuum

In Tracker support, I take delight in answering support requests we get from people on teams who are thinking through the way they make software and how Tracker fits into that process. Recently, a customer asked us if Tracker can support their team’s switch from a more Scrum-focused process to a more Kanban-focused process. Read more...

Dan Podsedly
Productivity

Velocity Matters

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Last week, we made a slight tweak to how velocity is calculated in Pivotal Tracker, to handle team strength overrides in a simpler, more explainable way. As a result, if your project has an adjusted team strength in a recent iteration, you may be seeing a slightly different velocity. Read more...