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Category: News (85 posts) Page 4 of 9

Dan Podsedly
News

Tracker Now on CloudFront

For the third time this week, we experienced more CDN issues this morning, causing images and CSS to not load properly for users in places like Toronto, New York, and others. We did everything we could to get our CDN provider to resolve the issue, but at the same began investigating other options. Read more...

Dan Podsedly
News

More Trouble with the CDN

We’re getting more reports this morning from customers who are unable to load Pivotal Tracker images/css. We were optimistic that this was resolved by CDNetworks yesterday afternoon, but clearly that seems to not be the case. Read more...

Dan Podsedly
News

Update on Todays CDN Issues

At around 3pm Pacific today, we finally received word from our CDN provider that traffic had been rerouted around the “node” causing today’s problems for users in certain locations (manifesting as slow or failed loads of images and stylesheets). The change may have taken some time to propagate to everyone, but at this point the issue should be resolved. Read more...

Dan Podsedly
News

Problems with Our CDN

As some of you have (painfully) noticed, we’ve been having problems with our CDN (content distribution network), causing slow or failing loads of certain Tracker “assets” including images and style sheets. This is affecting users in certain locations only: over the weekend it was South America and certain US cities, while this morning it seems to be mostly the east coast and parts of Canada. Read more...

Dan Podsedly
News

Pivotal Tracker Maintenance This Saturday, Mar 31

We’re moving Pivotal Tracker to a new, faster database server with solid state drives tomorrow, and performing some other maintenance that requires downtime. To minimize disruption during work hours in as many parts of the world as possible, we’re planning this maintenance for tomorrow, Saturday, March 31, at 9am Pacific, and we anticipate it to take approximately one hour. Read more...