Atlassian’s JIRA is a general purpose issue-tracking tool designed to be flexible. JIRA believes every team has a unique process for shipping software and that they can match the way a team works.
To be sure, one tool that can do anything is seductive on the surface. However, after each individual team customizes the tool in their own way, your organization is left with several different tools that happen to come from one vendor. We believe this approach comes with inherent risks:
Tracker is a precision instrument, optimized for cross-functional agile development teams. It facilitates consistent outcomes, smooth collaboration, and drives the work so managers don’t need to hassle people to update tasks. We believe agile software teams only need three things from a project management tool to thrive:
We hear from customers all the time, and here's what they tell us are their favorite things about Pivotal Tracker.
The difference between Pivotal Tracker and tools like JIRA is fundamentally a philosophical one. But if your team is ready to work more efficiently with a workflow that ensures predictability, there are several ways you can move from JIRA to Tracker. It’s possible to migrate your data over and move all your information, lock, stock, and barrel—or you may decide to have Tracker and JIRA work hand-in-hand for now.
Tell us where JIRA serves you well, and we’ll help you get the same benefit. Tracker manages releases, coordinates multiple projects, and handles high-level reporting differently than JIRA, so we can decrease your ramp-up time with some tips and pointers. We pride ourselves on helping you make the most of Tracker. Get in touch via email or follow us on Twitter for information about updates and webinars.