This is a service announcement to update you about changes to the Pivotal Tracker subprocessor list, in compliance with the GDPR.
We’ve updated the list of third party service providers who are subprocessors of Tracker data as follows:
| Service provider | Processing they perform |
|---|---|
| March 28, 2019 update: | |
| Stripe | Payment processing services |
| Frame.ai | Customer feedback analysis |
| Profitwell | Paid subscription metrics |
| Salesforce | Sales productivity platform |
| September 10, 2019 update: | |
| Freshworks | Freshdesk customer support ticketing |
| Zapier | Integration between Hubspot and Freshdesk |
| Honeycomb | System monitoring and debugging |
To see the rest of the list, visit the GDPR and Data Security article in the Tracker Help Center.
If you have any questions, please email support@pivotaltracker.com and we’d be glad to help.
Category: Updates
