Joanne Webb

Notice of Updates to the Tracker Subprocessor List


This is a service announcement to update you about changes to the Pivotal Tracker subprocessor list, in compliance with the GDPR.

We’ve updated the list of third party service providers who are subprocessors of Tracker data as follows:

Service provider Processing they perform
March 28, 2019 update:  
Stripe Payment processing services Customer feedback analysis
Profitwell Paid subscription metrics
Salesforce Sales productivity platform
September 10, 2019 update:  
Freshworks Freshdesk customer support ticketing
Zapier Integration between Hubspot and Freshdesk
Honeycomb System monitoring and debugging

To see the rest of the list, visit the GDPR and Data Security article in the Tracker Help Center.

If you have any questions, please email and we’d be glad to help.