Tracker is free for public projects, individuals, non-profits and academic institutions! Learn more.
Prepay annually and save the equivalent of two months each year. You can upgrade to larger plans at any time.
Plans for larger teams and organizations are available. Please contact us for more information.
When you sign up for Pivotal Tracker, your first account will be automatically enrolled in the 60 day free trial, which allows you to use all features, create an unlimited number of projects, and invite as many people to those projects as you'd like. You can choose one of the paid plans at any time prior to the end of the 60 day period. At the end of the free trial, your account will transition to the free individual plan, which allows up to 5 private projects, 200MB of file attachment storage and no collaborators other than yourself. If your account is over these limits, your projects will become read-only. No credit card is required for the 60 day free trial.
Yes, you can start with the plan that suits your needs today, and upgrade later. If you're on a paid plan and upgrade to a higher priced plan, you will be charged a prorated amount based on the remaining time in the current billing cycle.
Paid accounts can be downgraded or cancelled at any time, and you will not be charged again. We do not offer refunds for charges that have already been incurred, though, so we advise starting with the plan that meets your needs today, and upgrading later as your agile project management needs change.
Community support is facilitated through our Pivotal Tracker community forum, which is a great place to share ideas and discuss questions with other Tracker users. Priority email support is available to members of projects in accounts on the Pro plans. Although we try and reply to emails from everyone, we respond to priority support requests first, typically within 1-2 business days.
This is the total number of unique Tracker users that you can invite to the private projects in your account with read/write project access. A given user only counts once, regardless of the number of private projects in your account that he or she is a member of. Read only members (viewers), and members of public projects do not count toward project collaborator limits.
By default, all projects in Pivotal Tracker are private, and accessible only to users you explicitly invite. Public projects are visible to anyone, and are intended for use with open source software development, or any initiative that does not require data privacy. Public projects do not count toward project or collaborator limits, on any plan.
The security and privacy of your personal, payment, and project information is very important to us. Tracker runs in an enterprise grade, SAS70 compliant data center, we employ industry standard means to protect your data, and all plans include SSL encryption. Credit card information is stored by Braintree, a trusted, Level 1 PCI DSS compliant payment gateway and payment processing provider.
All prices are in USD, and we accept major credit cards including Visa, Mastercard, American Express, and Discover.
Yes, as mentioned above, Tracker can be used as a free agile project management tool. The free plan includes 5 private projects, 200MB of file attachment storage, and no collaborators other than yourself. In addition, Tracker is free for public projects, non-profits, and academic institutions.
Begin by signing up, and starting your automatic 60 day free trial. Your discount or credit coupon code can be used when you're ready to upgrade your account to one of the paid plans.
Please see our Frequently Asked Questions, or contact us by email. Our policies are available here.
Pivotal Labs is the recognized leader in agile software development. We have successfully delivered hundreds of client products, including Pivotal Tracker, our own agile project management software. Our disciplined agile techniques accelerate development, reduce risk, and increase responsiveness to market trends.